OPPI Professional Development Course

OPPI, Ontario Professional Planner Institute, the  logo OPPI is Ontario Professional Planners Institute. For more information about OPPI, please visit

Workplace Delivery

Make arrangements directly with Janine for delivery of her Conflict Resolution and Negotiation course at your workplace. OPPI members receive professional development credit.

Alternative Dispute Resolution Program

  • To provide in-depth training and experience in applying ADR techniques to resolve planning, environmental, and development disputes.
  • To give participants skills to facilitate better solutions which save money, time and produce maximum benefits for all parties.

The Alternative Dispute Resolution Program was developed by the Ministry of Municipal Affairs & Housing (MMAH), the Ontario Professional Planners Institute (OPPI) and the Society for Conflict Resolution in Ontario (SCRO).

Conflict Resolution and Negotiation Training

Involves individual courses in Negotiation and Mediation with both theoretical and practical training. The Negotiation and Mediation courses feature multi-party land use planning and environmental case studies to practice skills learned and receive supportive one-on-one feedback from skilled coaches.

Course Highlights

Learn the following:

  • negotiation and communication techniques to add to your repertoire
  • how to promote your interests without alienating other parties
  • how to structure your negotiation sessions to produce results
  • four secrets to avoid impasse
  • the one-word change that will double your negotiation effectiveness
  • how to achieve "win-win" outcomes

In addition, you will learn your preferred conflict resolution style, when to use other styles, and how to work with people whose approach(es) differ from yours.

UWO Courses

Please check my UWO Courses Page for seasonal schedule of courses I teach.

Janine Higgins - Training ( a photo portrait )